Shipping policy

Shipping Policy

Thank you for shopping with Zayda's Toy Emporium. We are committed to providing a smooth and reliable shipping experience for every customer.

Order Processing

Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays). Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

Most orders are delivered within 5–10 business days after shipment. Delivery times may vary depending on your location, carrier operations, weather conditions, and seasonal demand.

Free Shipping

We proudly offer FREE Standard Shipping on all orders. No minimum purchase is required.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout. We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping addresses.

If a package is returned due to an incorrect address provided by the customer, additional shipping charges may apply to resend the package.

Lost, Delayed, or Damaged Packages

If your order arrives damaged, is significantly delayed, or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.